Privacy Policy
Last updated: May 10, 2025
Effective Date: May 10, 2025
At MapAnimation (a product by BIZSOL Technologies LLC), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use our AI-powered map animation platform, in line with applicable data protection laws (such as GDPR and CCPA) and Paddle’s policies.
1. Information We Collect
We may collect the following categories of information:
- Account Information: Name, email address, and login credentials when you create an account or sign in (including via Google OAuth).
- Billing & Purchase Details (via Paddle): Subscription plan, payment status, invoices, and other billing information processed by Paddle as Merchant of Record.
- Usage Data: Interactions with the platform, such as pages visited, buttons clicked, rendering activity, error logs, and performance metrics.
- Prompt & Content Data: Text prompts, map configurations, animation parameters, and any other content you submit to generate map animations.
- Technical & Device Data: IP address, browser type, operating system, approximate region, and other standard device information.
- Cookies & Similar Technologies: We use cookies to keep you signed in, remember preferences, analyze performance, and support secure payments. For more details, see our Cookies Policy.
2. How We Use Your Information
We use the information we collect to:
- Provide access to the MapAnimation platform and its AI map animation features.
- Process purchases, subscriptions, and billing through Paddle or other payment providers.
- Render and deliver your requested map animations based on the prompts and settings you provide.
- Maintain and improve platform performance, reliability, and user experience.
- Monitor usage patterns to enhance features, prevent abuse, and detect security issues or fraud.
- Provide customer support and respond to your questions, bug reports, or feedback.
- Send important service-related communications (e.g., billing notices, critical updates, security alerts).
- Comply with legal, tax, and regulatory obligations.
We do not sell your personal data to third parties for their own marketing purposes.
3. Payments via Paddle
- All transactions are securely handled by Paddle.com, our Merchant of Record. Paddle is responsible for processing payments, handling taxes (including VAT where applicable), and issuing invoices.
- Paddle may collect personal and payment information in accordance with their own privacy policy, which you can review here: https://paddle.com/privacy .
- We do not store or process your full credit card details on our servers. Payment data is transmitted directly to Paddle or other authorized payment providers.
4. Data Retention & Security
- We retain your account and usage data for as long as your account remains active or as needed to provide the service, meet legal requirements, or resolve disputes.
- We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
- If you choose to close your account, we may anonymize certain usage or analytics data while deleting or minimizing identifiable information, subject to legal retention requirements.
5. Your Rights
Depending on your location and applicable law, you may have some or all of the following rights:
- Access the personal data we hold about you.
- Request correction or update of inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal or contractual limits.
- Object to or restrict certain types of processing.
- Request a copy of your data in a portable format (data portability).
- Withdraw consent where processing is based on consent (without affecting prior lawful use).
For payment-related data (e.g., card details, invoices), you may also contact Paddle directly through their support channels as listed in their privacy policy.
To exercise any of your rights or to make a privacy-related request, email us at support@mapanimation.io.